Customer Service
Mecolpress offers its customers a dedicated after-sales service workgroup relying on a fast request-handling hotline, offering in-depth problem analysis skills and ever-ready spare parts.
01. Dedicated team
02. Fast request handling
03. Deep problem analysis
04. Spare parts always available
05. Remote assistance Teleservice
Spare PartsCustomer assistance is offered through on-site visits of Mecolpress technical staff and through remote assistance, which uses the most modern technological and IT resources.
Mecolpress provides its customers with a working group dedicated to the After-Sales Service, which can benefit from a hot line to quickly take charge of requests, deep ability to analyze problems and materials always available for any need for spare parts.
